vault. redefined.
This section addresses fundamental questions under the principles of structural discretion and inviolability.
FREQUENT INQUIRIES
Custodex is a private 21st-century vault dedicated exclusively to asset custody. Our technical and legal architecture is designed for permanence, not for banking intermediation.
No linked bank account is required to pay for safe deposit box rental.
At Custodex, we offer flexible rental contracts from one week to multiple months, quarters, or years.
Privacy is structural, not optional. You will never be an exposed name in our public records. Your chosen level of service is a silent distinction that is never mentioned in your presence.
Yes, you may store any valuable material or personal item, provided it is legally permitted under current Spanish law. Chemical substances or organic materials that produce or may produce odors, are explosive, harmful, or hazardous to health are strictly prohibited. Depending on the dimensions of your belongings, we will recommend a Level 01, Level 02, or Level 03 safe deposit solution with adapted pricing.
We offer complete payment flexibility through virtually any payment method, including cash.
At Custodex, you can rent a safe deposit box from €1 per day, approximately one-third of the standard rates currently offered by traditional banks.
For non-clients, scheduling an appointment by phone or email is highly recommended. Walk-in visits cannot guarantee availability. For clients, appointments are not strictly necessary, though they are recommended to avoid waiting times and maintain maximum discretion.
Yes, at Custodex you may renew your contract whenever you choose, as we maintain sufficient capacity. We will contact you one month before your term expires to confirm whether you wish to renew.
Yes, Custodex guarantees that you may access or retrieve your belongings whenever you wish.
Safe deposit box rental includes a minimum insurance coverage of €25,000, expandable up to €250,000 upon request.
We implement uncompromising physical and digital security. Every technical decision is made under worst-case scenario assumptions to ensure your wealth remains exactly as you left it.
We offer three service architectures: Standard, Reserve, and Sovereign. This hierarchy is recognized solely through the material quality of your documentation and the configuration of your custody environment.
Under strict security protocol, Custodex never reveals the interior of an active vault through communications or preliminary visits. Confidence in our infrastructure is built on verifiable technical standards, not visual display.
Our facilities and applications are built with noble materials such as brushed steel, polished concrete, brass, and walnut. Nothing in our structure is disposable; everything is designed to endure for decades.
TECHNICAL AND ACCESS INQUIRIES
You will receive a Custodex Key Card made of matte black metal. This card includes an integrated NFC chip and is delivered in a walnut wood box with a magnetic closure.
Access is strictly by prior appointment for the Standard level. For the Reserve and Sovereign levels, 24/7 access is guaranteed at all times.
Within our Sovereign tier, we provide insured and personalized logistics. Every transfer is carried out under the strictest physical security protocols.
Custodex offers a basic digital inventory starting from the Standard level. In our more advanced service architecture, this inventory is secured under high-security encryption protocols.
Yes. The Sovereign level includes integrated succession services to ensure that assets are transferred according to your wishes and with absolute privacy.
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